Shipping information

Free shipping

Acne Studios offers free express shipping on orders above 200 Usd. Please note that free shipping will be applied to your order at checkout.

Destination: USA

Service Estimated delivery Cost
UPS Express 2—3 days 15 Usd

Kindly note that delivery to rural addresses can result in longer delivery times.

All orders are shipped with UPS and require a signature upon delivery. UPS usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).  Please note that UPS cannot deliver to P.O. Boxes or APO/FPO addresses.

Taxes and duties

USA orders are shipped on a DDP (Delivery Duty Paid) basis, meaning all taxes and import duties are included in the final price. Hence, your order will not be subject to any additional charges.

Important information

All orders are fully traceable at our website. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

First-Time Order Policy

For security purposes, Acne Studios reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order

Insurance

Acne Studios insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Acne Studios.

In Store Pickup

When placing an order at www.acnestudios.com, you can chose to pick up your order in select stores.. Choose the option “In-store pick-up” at checkout, and the order will be delivered to the nearest store that you designate. If we don’t have a store in your area, in-store pickup will unfortunately not be available.

As soon as your order has been dispatched you will receive a shipping confirmation email. When the package has been delivered to the store, you will receive another email stating that the order is ready for pick-up. To collect the order you need to bring your order number and/or receipt together with a valid photo ID. If you have designated a pickup contact other than yourself, they will need to bring the order number and a valid photo ID together with your Photo ID.