Dear Client,

Thank you for registering a return. To complete it, please follow the below steps:

• Pack the items in the original shipping box, or any solid carton box.
• Seal the box securely.
• Please do not choose return service “Letter” to avoid any delays in the return process.
• For your safety, make sure to get a tracking number so that the carrier will refund you in the event of theft or loss during delivery to our warehouse.

Once you receive an email confirmation once your return is complete. Please allow 3 to 5 business days for your return to process.

A reminder that personalised items and products that have been altered cannot be returned or exchanged.

Should you have any question about your return, please contact clientservices@acnestudios.com

Thank you for being a valued Acne Studios Client.