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Contact customer care
Please note that our Chinese customer care team will not be available until 10th February.
For any enquiries during the holidays, please contact our international customer care team at +46 10 888 73 05 for assistance.
Customer care
Email customercare@acnestudios.com
Monday to Friday 9am-6pm (excluding public holidays)
Saturday to Sunday 6pm-Midnight
Chinese hotline +86 21 52 53 00 23
Monday to Friday 9am-6pm (excluding public holidays)
International hotline +46 10 888 73 05
Monday to Friday 4pm-Midnight
Find a store
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Monday to Sunday 10am–10pm
Special opening hours
Monday 26 January 11am-8pm
Tuesday 27 January 11am-8pm
Wednesday 28 January 11am-8pm
Thursday 29 January 11am-8pm
Friday 30 January 11am-8pm
Saturday 31 January 11am-8pm
Sunday 1 Febuary 11am-8pm - Call: +86 10 64685668
- Email: sanlitunbeijing@acnestudios.com
- Map: Shop N3-13, No.19 Sanlitun Road, Taikoo Li North Village, Chaoyang district, Beijing
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Monday to Sunday 10am–10pm
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Monday to Sunday 10am–10pm
Special opening hours
Monday 26 January 11am-7pm
Tuesday 27 January 11am-7pm
Wednesday 28 January 11am-7pm
Thursday 29 January 11am-7pm
Friday 30 January 11am-7pm
Saturday 31 January 11am-7pm
Sunday 1 Febuary 11am-7pm - Call: +861087709188
- Email: skpsouthbeijing@acnestudios.com
- Map: 朝阳区建国路 86 号 D2018, Beijing
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Monday to Sunday 10am–10pm
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Monday to Sunday 10am–10pm
Special opening hours
Friday 24 January 10am-6pm
Monday 27 January to Friday 7 February 11am–7pm - Call: +861065835931
- Email: skpbeijing@acnestudios.com
- Map: Shop D3034, No 87, Jianguo Road, Chaoyang District, Beijing
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Monday to Sunday 10am–10pm
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Monday to Thursday 10am–10pm
Friday to Sunday 10am–10:30pm
Special opening hours
Monday 27 January 10am-6pm
Tuesday 28 January 10am-6pm
Wednseday 29 January 10am-6pm
Thursday 30 January 10am-6pm
Friday 31 January 10am-6pm
Saturday 1 February 10am-6pm
Sunday 2 February 10am-6pm - Call: +862865955805
- Email: taikoolichengdu@acnestudios.com
- Map: Unit 1212 Sino-Ocean Taikoo Li Chengdu, No. 8 Zhongshamao Street, Chengdu
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Monday to Thursday 10am–10pm
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Monday to Thursday 10am–7pm
Friday to Saturday 10am–7pm
Sunday 10am–7pm - Call: +862586777595
- Email: dejiplazaNanjing@acnestudios.com
- Map: F208, L2, Phase II, Deji Plaza, No. 18 Zhongshan Rd, Nanjing
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Monday to Thursday 10am–7pm
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Monday to Sunday 10am–10pm
Special opening hours
Monday 27 January to Thursday 30 January 10am–6pm - Call: +862132539566
- Email: reelshanghai@acnestudios.com
- Map: Shop 212, Reel Department Store no. 1601 Nanjing Road West, Shanghai
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Monday to Sunday 10am–10pm
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Monday to Thursday 10am–10pm
Friday to Saturday 10am–10.30pm
Sunday 10am–10pm
Special opening hours
Monday 27 January to Thursday 30 January 10am–7.30pm - Call: +8675582348785
- Email: mixcshenzhen@acnestudios.com
- Map: Unit 248 , No. 1881 South Bao’an Rd, Luohu District, Shenzhen
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Monday to Thursday 10am–10pm
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Monday to Friday 10am–9pm
Saturday and Sunday 9am–8pm
Special opening hours
Friday 24 January 9am-5pm
Saturday 25 January 10am-8pm
Monday 27 January 9am-9pm - Call: +862259674048
- Email: florentiatianjin@acnestudios.com
- Map: Tianjin: Acne Studios 171 Ground Floor, Qianjin Road, Wuqing District, Tianjin
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Monday to Friday 10am–9pm
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