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Contact customer care
Customer care
Email customercare@acnestudios.com
Monday to Friday 9am-6pm (excluding public holidays)
Chinese hotline +86 21 52 53 00 23
Monday to Friday 9am-6pm (excluding public holidays)
International hotline +46 10 888 73 05
Monday to Friday 4pm-Midnight
Monday to Friday 4pm-Midnight (excluding public holidays)
Find a store
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Monday to Sunday 10am–10pm
Special opening hours
Monday to Sunday 11am–8pm - Call: +86 10 64685668
- Email: sanlitunbeijing@acnestudios.com
- Map: Shop N3-13, No.19 Sanlitun Road, Taikoo Li North Village, Chaoyang district, Beijing
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Monday to Sunday 10am–10pm
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- Monday to Sunday 10am–10pm
- Call: +861087709188
- Email: skpsouthbeijing@acnestudios.com
- Map: D2018, No. 86 Jianguo Road, Chaoyang District, Beijing
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- Monday to Sunday 10am–10pm
- Call: +861065835931
- Email: skpbeijing@acnestudios.com
- Map: Shop D3034, No 87, Jianguo Road, Chaoyang District, Beijing
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Monday to Thursday 10am–10pm
Friday to Sunday 10am–10:30pm - Call: +862865955805
- Email: taikoolichengdu@acnestudios.com
- Map: Unit 1212 Sino-Ocean Taikoo Li Chengdu, No. 8 Zhongshamao Street, Chengdu
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Monday to Thursday 10am–10pm
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Monday to Thursday 10am–9.30pm
Friday to Saturday 10am–10pm
Sunday 10am–9.30pm - Call: +86057186820156
- Email: hangzhoutower@acnestudios.com
- Map: Hangzhou Tower C building, No. 230 North Huancheng Rd, Hangzhou
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Monday to Thursday 10am–9.30pm
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Monday to Friday 10am–8pm
Saturday to Sunday 10am–9pm - Call: +862120676042
- Email: florentiashanghai@acnestudios.com
- Map: No. F13, Shanghai Florentia Village, 58 Zhuo Yao Road, Pudong District, Shanghai
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Monday to Friday 10am–8pm
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Monday to Thursday 10am–10pm
Friday to Saturday 10am–10.30pm
Sunday 10am–10pm - Call: +8675582348785
- Email: mixcshenzhen@acnestudios.com
- Map: Unit 248 , No. 1881 South Bao’an Rd, Luohu District, Shenzhen
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Monday to Thursday 10am–10pm
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