Delivery & Shipping
Complimentary standard shipping on all orders. Please note that free shipping will be applied to your order at checkout.
|UPS Standard||3—4 business days||Free|
|UPS Express Saver||2—3 business days||€20|
|Budbee second day delivery||2—3 business days||Free|
Kindly note that delivery to rural addresses can result in longer delivery times.
All orders are shipped with UPS and requires a signature upon delivery. UPS usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
Taxes and duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Second day delivery Monday to Friday to most addresses in the Netherlands. Orders must be placed by 11 a.m. to arrive the second day; orders placed after 11 a.m. will be dispatched the next business day. Your order will be delivered to your door in the evening between 5 p.m-10 p.m. Please add your postal code at checkout to find out if Budbee delivers to your city. Budbee offers the possibility to track the delivery in real time to get a more exact delivery window. You can rate the delivery and also get in touch with the driver directly regarding your parcel. More information available here: www.budbee.com.
Please note that on rare occasion Budbee service may not be available for select shipments. If so, the parcel will be shipped with a comparable alternative method at no additional charge.
All orders are fully traceable through our website. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office boxes.
First-time order policy
For security purposes, Acne Studios reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.
Acne Studios insures each purchase during time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Acne Studios.