Dear Client,
Thank you for registering a return. Please return the item according to the procedures written on the return instruction that is enclosed in the box.
- Pack the items in the original shipping box, or any solid carton box.
- Seal the box securely.
- Please write down your order number on the return instruction.
CJ Logistics will contact you within 2-3 days for collecting your return parcel, so please wait for their contact.
Once you receive an email confirmation once your return is complete. Please allow 3 to 5 business days for your return to process.
For any inquiries please contact clientservices@acnestudios.com.
A reminder that personalised items and products that have been altered cannot be returned or exchanged.
Thank you for being a valued Acne Studios Client.