Dear Client,

Thank you for registering a return. To complete it, follow the steps below:

• Pack the items in the original shipping box, or any solid carton box.
• Seal the box securely.
• Use the return portal to generate a label or QR code for approved returns.
• Attach the UPS-generated shipping label retrieved in the next step on the box, over the prior delivery information. If you have requested a QR code, place the item(s) in the original shipping box, or any other solid carton box. Close the box and tape it securely. Present the QR code and box to a store associate at UPS and the UPS Store will label and ship the items back.
• Allow 7–10 business days for the return to be processed once it arrives at our warehouse; please note that the processing time may be longer during peak times.

Follow the ‘Create return label’ button below to access the return portal.

For any issues or further questions, contact clientservices@acnestudios.com

A reminder that personalized items and products that have been altered cannot be returned or exchanged. Discounted products cannot be returned or exchanged.

Thank you for being a valued Acne Studios Client.