Dear Client,

Thank you for registering a return. To complete it, please follow the below steps:

• Pack the items in the original shipping box, or any solid carton box.
• Seal the box securely.
• For Postnord deliveries, click on the bottom below and you will be redirected to the Postnord portal. Enter the required information to generate a QR code.
• Simply present this QR code at your nearest Postnord access point, preferably the same one as where you collected your order.
• For Airmee deliveries, book a return through the Airmee app, and follow the instructions.

You will receive an email confirmation once your return is complete. Please allow 3 to 5 business days for your return to process.

If you have any questions, please contact clientservices@acnestudios.com.

A reminder that personalised items and products that have been altered cannot be returned or exchanged.

Thank you for being a valued Acne Studios Client.