Shopping help

  • Complimentary express shipping on all orders
  • All orders are shipped DDP
  • 14-day return policy, in store or online
  • All orders are fully traceable on our website

Customer care

Monday to Friday 9am–Midnight

Saturday to Sunday Noon–11pm gmt+1

Please note that during Christmas and New Years 2018, our customer care team will have changed opening hours;

MONDAY 24/12 CLOSED

TUESDAY 25/12 CLOSED

WEDNESDAY 26/12 3 PM-2 AM CET by our international customer care team

MONDAY 31/12 CLOSED

TUESDAY 1/1 CLOSED

Live chat

Email customercare@acnestudios.com

Phone +61 7 4243 4614


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