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- Complimentary express shipping on all orders
- Free returns within 14 days of delivery
- All orders are fully traceable on our website
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Here you have the option to contact customer care or to find a specific store.
Contact customer care
Customer care
Due to high demand the response time for our CS team may be longer than usual.
Email customercare@acnestudios.com
Monday to Friday 9am-6pm est
Saturday to Sunday Closed
Find a store
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Monday to Sunday 12pm–6pm
Please note masks are required for all staff and customers in our stores and we are practicing government mandated social distancing measures. For more information on contactless purchasing options, please feel free to call your nearest store for assistance.
Curbside Pick up Location
215 W 9th Street Los Angeles, CA 90014
Please pull up to our side entrance located at 215 W 9th Street in downtown Los Angeles and we will bring your order to your car.
Information on how to collect in store can be found here. - Call: +12132430960
- Email: easterncolumbiabuilding@acnestudios.com
- Map: 855 S Broadway, Los Angeles
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Monday to Sunday 12pm–6pm
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Monday to Saturday 12pm–7pm
Sunday 12pm–6pm
Please note masks are required for all staff and customers in our stores and we are practicing government mandated social distancing measures. For more information on contactless purchasing options, please feel free to call your nearest store for assistance.
Curbside Pick up Location
54 8th Avenue 10014 New York, New York
Please pull up to the entrance located at 54 8th Avenue and we will bring your order to your car.
Information on how to collect in store can be found here. - Call: +12126330002
- Email: horatiostreet@acnestudios.com
- Map: 54–60 8th Avenue, New York
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Monday to Saturday 12pm–7pm
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Monday to Saturday 11am–7pm
Sunday 12pm–6pm - Call: +18459289991
- Email: woodbury@acnestudios.com
- Map: 706 Saratoga District, New York
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Monday to Saturday 11am–7pm
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Monday to Saturday 12pm–7pm
Sunday 12pm–6pm
Please note masks are required for all staff and customers in our stores and we are practicing government mandated social distancing measures. For more information on contactless purchasing options, please feel free to call your nearest store for assistance.
Curbside Pick up Location
926 Madison Avenue 10021 New York, New York
Please pull up to the entrance located at Madison Avenue and 74th Street and we will bring your order to your car.
Information on how to collect in store can be found here. - Call: +12122492871
- Email: madisonavenue@acnestudios.com
- Map: 926 Madison Avenue, New York
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Monday to Saturday 12pm–7pm
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Monday to Saturday 12pm–7pm
Sunday 12pm–6pm
Please note masks are required for all staff and customers in our stores and we are practicing government mandated social distancing measures. For more information on contactless purchasing options, please feel free to call your nearest store for assistance.
Curbside Pick up Location
33 Greene Street 10013 New York, New York
Please pull up to the entrance located at the NW corner of Grand Street and we will bring your order to your car.
Information on how to collect in store can be found here. - Call: +12123348345
- Email: greenestreet@acnestudios.com
- Map: 33 Greene Street, New York
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Monday to Saturday 12pm–7pm
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Monday to Sunday 12pm–6pm
Please contact the store to schedule an appointment by email or phone.We will do our best to accommodate walk-in customers, please call the store upon arrival.Please note masks are required for all staff and customers visiting our stores and we are practicing government mandated social distancing measures.
For more information on contactless purchasing options, please feel free to call your nearest store for assistance.
Open for Curbside Pickup and Virtual In-store Service
Curbside Pick up Location
30 Geary Street. San Francisco, CA. 94108
There is a bus stop in front of our store, so it is not possible to wait in a vehicle there. Please pull forward to 30 Geary Street and we will bring your order to your car there.
Information on how to collect in store can be found here. - Call: +16284443238
- Email: gearystreet@acnestudios.com
- Map: 18-24 Geary Street, San Francisco
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Monday to Sunday 12pm–6pm
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Monday to Saturday 12pm–7pm
Sunday 12pm–6pm
Please note masks are required for all staff and customers in our stores and we are practicing government mandated social distancing measures. For more information on contactless purchasing options, please feel free to call your nearest store for assistance.
Curbside Pick up Location
Parking Lot Behind our store
Turn onto N. Almont Drive and our parking lot is located directly behind our store. We will bring your order to your car there.
Information on how to collect in store can be found here. - Call: +13107347157
- Email: westhollywood@acnestudios.com
- Map: 8920 Melrose Avenue, West Hollywood
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Monday to Saturday 12pm–7pm
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