Thank you for registering a return. To complete it, please follow the below steps:

• Pack the items in the original shipping box, or any solid carton box.
• Seal the box securely.
• Please do not choose return service “Letter” to avoid any delays in the return process.
• For your safety, make sure to get a tracking number so that the carrier will refund you in the event of theft or loss during delivery to our warehouse.
• Please send the package via Australia Post to:
  
  28 Glenmore Road
  Paddington
  Sydney
  New South Wales 2021

To arrange your return, you may also schedule an appointment with Australia Post by clicking here: Returns Portal

Please note that return shipping costs are the responsibility of the customer.

Once you receive an email confirmation once your return is complete. Please allow 3 to 5 business days for your return to process.

A reminder that personalised items and products that have been altered cannot be returned or exchanged.

Should you have any question about your return, please contact clientservices@acnestudios.com

Thank you for being a valued Acne Studios Client.