Dear Client,
Thank you for registering a return. To complete it, please follow the below steps:
- Pack the items in the original shipping box, or any solid carton box.
- Seal the box securely.
- Please do not choose return service “Letter” to avoid any delays in the return process.
- For your safety, make sure to get a tracking number so that the carrier will refund you in the event of theft or loss during delivery to our warehouse.
- Acne Studios King Street
- 161 King Street
- Sydney NSW 2000
- Phone: +61240620002
Please send the package via Australia Post to:
To arrange your return, you may also schedule an appointment with Australia Post by clicking here: Returns Portal
Please note that return shipping costs are the responsibility of the customer.
Once you receive an email confirmation once your return is complete. Please allow 3 to 5 business days for your return to process.
A reminder that personalised items and products that have been altered cannot be returned or exchanged.
Should you have any question about your return, please contact clientservices@acnestudios.com
Thank you for being a valued Acne Studios Client.