Delivery & Shipping

Please note that Acne Archive purchases may experience processing delays. Please allow 5-10 working days for archive sale purchases to ship.

Due to the high volume of orders we are receiving at the moment, please be advised that order processing may take longer than usual.

Due to the high volume of orders we are receiving at the moment, please be advised that order processing may take an additional 1-2 days

您的配送目的地为 日本

Free Shipping

Complimentary express shipping on all orders. Please note that free shipping will be applied to your order at checkout.

Service estimated delivery Cost
UPS Express Saver 3-5 business days Free
SAGAWA EXPRESS 2-3 business days Free

Kindly note that delivery to rural addresses can result in longer delivery times.

All orders which are shipped with UPS and Sagawa Express requires a signature upon delivery. UPS usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended). Sagawa Express operates between 9am-9pm (include weekend).

Taxes and duties

All items will be shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.

Important information

All orders are fully traceable through our website. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

First-time order policy

For security purposes, Acne Studios reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

Insurance

Acne Studios insures each purchase during time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by Acne Studios.

*请注意,由于部分产品无法从日本发货,可能会从瑞典发货。已含进口关税。