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- Complimentary express shipping on all orders
- Free returns within 14 days of delivery
- All orders are fully traceable on our website
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Here you have the option to contact customer care or to find a specific store.
Contact customer care
Customer care
For all orders, taxes and import duties are included in the final price. If you have received a UPS customs payment request, please contact Acne Studios customer service, these charges will be covered by Acne Studios in full.
Due to high demand the response time for our CS team may be longer than usual.
Email customercare@acnestudios.com
Phone +44 808 164 1475 (not available)
Live chat (not available)
Monday to Friday 11am-8pm est
Saturday to Sunday Closed
Find a store
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Closed until further notice
Monday to Sunday 11am–7pm - Call: +441869320182
- Email: bicestervillage@acnestudios.com
- Map: 140 Pingle Drive, London
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Closed until further notice
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Closed until further notice
Monday to Sunday 11am–7pm
Open for Virtual In-Store Experience
Our teams are here to assist you with anything from a question about a product, to a store tour, to a personalized styling session with one of our expert advisors via video or phone call.
To schedule a virtual appointment, please contact us in store at harrodsmen@acnestudios.com or via phone. - Call: +447915490120
- Email: harrodsmen@acnestudios.com
- Map: 87–135 Brompton Road, London
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Closed until further notice
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Closed until further notice
Monday to Sunday 11am–7pm
Open for Virtual In-Store Experience
Our teams are here to assist you with anything from a question about a product, to a store tour, to a personalized styling session with one of our expert advisors via video or phone call.
To schedule a virtual appointment, please contact us in store at harrodswomen@acnestudios.com or via phone. - Call: +447915446818
- Email: harrodswomen@acnestudios.com
- Map: 87–135 Brompton Road, London
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Closed until further notice
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Closed until further notice
Monday to Saturday 11am–7pm
Sunday 12pm–6pm - Call: +442076299374
- Email: doverstreet@acnestudios.com
- Map: 13 Dover Street, London
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Closed until further notice
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Closed until further notice
Monday to Saturday 11am–7pm
Sunday 12pm–6pm - Call: +442075895995
- Email: pelhamstreet@acnestudios.com
- Map: 93 Pelham Street, London
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Closed until further notice
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