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- Complimentary express shipping on all orders
- Free returns within 14 days of delivery
- All orders are fully traceable on our website
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Contact customer care
Customer care
For all orders, taxes and import duties are included in the final price. If you have received a UPS customs payment request, please contact Acne Studios customer service, these charges will be covered by Acne Studios in full.
Email customercare@acnestudios.com
Phone +44 808 164 1475 (available)
Live chat (available)
Monday to Friday 9am–6pm cet
Saturday 12pm–5pm cet
Sunday Closed
Find a store
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- Monday to Sunday 11am–7pm
- Call: +441869320182
- Email: bicestervillage@acnestudios.com
- Map: 140 Pingle Drive, London
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Closed until further notice
Monday to Sunday 11am–7pm
Open for Virtual In-Store Experience
Our teams are here to assist you with anything from a question about a product, to a store tour, to a personalized styling session with one of our expert advisors via video or phone call.
To schedule a virtual appointment, please contact us in store at harrodsmen@acnestudios.com or via phone. - Call: +447915490120
- Email: harrodsmen@acnestudios.com
- Map: 87–135 Brompton Road, London
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Closed until further notice
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Closed until further notice
Monday to Sunday 11am–7pm
Open for Virtual In-Store Experience
Our teams are here to assist you with anything from a question about a product, to a store tour, to a personalized styling session with one of our expert advisors via video or phone call.
To schedule a virtual appointment, please contact us in store at harrodswomen@acnestudios.com or via phone. - Call: +447915446818
- Email: harrodswomen@acnestudios.com
- Map: 87–135 Brompton Road, London
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Closed until further notice
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Closed to public until further notice
For collection of Collect In Store purchases, staff is available to assist during the below hours:
Monday, Wednesday and Friday 10am–4pm
Please email/call in advance to schedule a time to stop by, or call upon arrival during above open hours. - Call: +442076299374
- Email: doverstreet@acnestudios.com
- Map: 13 Dover Street, London
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Closed to public until further notice
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Closed until further notice
Monday to Saturday 11am–7pm
Sunday 12pm–6pm - Call: +442075895995
- Email: pelhamstreet@acnestudios.com
- Map: 93 Pelham Street, London
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Closed until further notice
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